Proactive Sales Executive

JR United Kingdom; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in luxury interior furnishings is seeking a Proactive Sales Executive to enhance their trade customer base. The successful candidate will implement sales strategies, provide exceptional service, and work collaboratively with teams to achieve sales targets, driving growth and customer relationships forward.

Qualifications

• Proven sales experience, preferably in call centers or mail order catalogues.
• Strong business sense and industry knowledge.
• Self-driven, results-oriented, with a positive outlook.

Responsibilities

• Develop and implement tailored sales strategies for smaller turnover customers.
• Provide world-class customer service and input feedback into CRM.
• Analyze performance data to secure future business.

Skills

Sales experience

Business sense

Relationship building

CRM proficiency

Presentation skills

Tools

CRM systems

WG360

Job description

We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth and development of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.

Responsibilities:

• Develop and implement tailored sales strategies that address the needs of smaller turnover customers, focusing on maximizing the placement of pattern books in the marketplace.
• Contact customers to review performance, understand current projects, and promote existing and new collections.
• Understand customer needs to maximize sales opportunities.
• Secure future business through appropriate service and support.
• Develop and deliver an effective customer contact strategy using all contact tools.
• Provide world-class customer service to maximize sales opportunities.
• Input customer feedback into CRM and work with the Customer Service Team to ensure order accuracy.
• Follow up on calls/emails and analyze performance data for insights.
• Submit regular reports and monitor sales performance with management.
• Complete all administrative tasks related to the role.
• Achieve personal sales targets as part of the sales team.
• Employ effective sales techniques to promote, upsell, and cross-sell products, building strong business relationships.

Measures of Success:

• Achieving sales budgets and year-on-year growth.
• Working within expenditure budgets.
• Number of calls and emails per day.
• Sales success according to budgeted plans.

Connecting with Others:

• Collaborate with sales colleagues, customers, customer service, finance, and senior management to ensure optimal performance and relationship management.

Skills & Experience:

• Proven sales experience, preferably in call centers or mail order catalogues.
• Strong business sense and industry knowledge.
• Experience with product knowledge and building long-term relationships.
• Self-driven, results-oriented, with a positive outlook.
• Proficiency with CRM systems and WG360.
• Excellent verbal, written, and presentation skills.

About Us:

Sanderson Design Group is an international luxury interior furnishings company specializing in wallpapers, fabrics, and interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Founded in 1860, we have a rich history of design excellence and are committed to bringing beauty into people's homes. We rebranded as Sanderson Design Group in 2020, celebrating over 160 years of design tradition.