Proactive Sales Executive

JR United Kingdom; Stoke-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading international luxury interior furnishings company is seeking a highly motivated Proactive Sales Executive in Stoke-on-Trent. The role involves developing sales strategies, building customer relationships, and achieving sales targets, ensuring exceptional service and customer satisfaction. Ideal candidates will have proven sales experience and excellent communication skills.

Qualifications

• Proven sales experience, especially in call centers or mail order catalogues.
• Strong business acumen and industry knowledge required.
• Excellent communication skills, both verbal and written.

Responsibilities

• Develop and implement tailored sales strategies for customers.
• Understand customer needs to maximize sales opportunities.
• Record customer feedback and actions in CRM.

Skills

Sales experience

Business acumen

Relationship building

Self-motivated

Communication skills

Tools

CRM systems

WG360 systems

Job description

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Client:

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth and development of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.

Responsibilities:

• Develop and implement tailored sales strategies for smaller turnover customers, focusing on maximizing pattern book placements in the marketplace, especially for customers with infrequent visits from our road sales team.
• Contact customers to review performance, understand current projects, and promote existing and new collections.
• Understand customer needs to maximize sales opportunities.
• Secure future business through appropriate service and support.
• Develop and execute customer contact strategies using all contact tools.
• Provide world-class customer service to maximize sales opportunities.
• Record customer feedback and actions in CRM.
• Collaborate with the Customer Service Team to ensure order and sample request accuracy.
• Follow up on calls and emails.
• Analyze performance data to inform future calls.
• Provide regular, accurate reports on sales performance to management.
• Complete all administrative tasks related to the role.
• Meet individual sales targets as part of the sales team.
• Employ effective sales techniques to promote, upsell, and cross-sell products, strengthening business relationships.

Measures of Success:

• Achieving sales budgets and year-over-year growth.
• Staying within expenditure budgets.
• Number of calls and emails per day.
• Meeting sales success metrics based on budgeted plans.

Connecting with others:

• Collaborate with sales colleagues, customers, customer service, finance, and senior management to ensure optimal performance and business growth.

Skills & Experience:

• Proven sales experience, especially in call centers and/or mail order catalogues.
• Strong business acumen and industry knowledge.
• Experience with product demonstrations and building long-term relationships.
• Self-motivated, results-oriented, positive attitude.
• Familiarity with CRM and WG360 systems.
• Excellent verbal, written, and presentation skills.

About Us:

Sanderson Design Group is an international luxury interior furnishings company specializing in wallpapers, fabrics, and related interior products. Founded in 1860, our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives," reflecting our rich history and commitment to quality and design excellence.