Proactive Sales Executive

JR United Kingdom; Guildford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company specializing in interior furnishings is seeking a Proactive Sales Executive to enhance its trade customer base. The role involves developing customer relationships and creating effective sales strategies while ensuring exceptional service. This position offers an exciting opportunity to contribute to the company's growth and achieve sales targets in a dynamic market.

Qualifications

• Proven sales experience, especially in call centers/mail order catalogues.
• Strong business acumen and industry knowledge.
• Self-driven and results-oriented.

Responsibilities

• Develop tailored sales strategies for smaller turnover customers.
• Provide world-class customer service to maximize sales opportunities.
• Input customer feedback into CRM and ensure order accuracy.

Skills

Sales experience

Business acumen

CRM familiarity

Verbal communication

Written communication

Tools

WG360

Job description

We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth and development of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.

Responsibilities

• Develop and implement tailored sales strategies that address the unique needs of smaller turnover customers, with a focus on maximizing the placement of pattern books in the marketplace to engage trade customers who may not have regular visits from our road sales team.
• Contact customers to review performance, understand current projects, offer sampling, and promote existing and new collections.
• Understand customer needs to maximize sales opportunities.
• Secure future business through appropriate service and support.
• Develop and deliver a customer contact strategy utilizing all contact tools.
• Provide world-class customer service to maximize sales opportunities.
• Input customer feedback into CRM and work closely with the Customer Service Team to ensure order accuracy.
• Follow up on calls and emails, analyze performance, and provide data insights for further calls.
• Submit regular, accurate reports and monitor sales performance with relevant managers.
• Complete all required administrative tasks associated with the role.
• Meet personal sales targets as part of the sales team.
• Employ effective sales techniques to promote products, upsell, and cross-sell, building strong business relationships.

Measures of Success

• Achievement of sales budget and year-on-year growth.
• Adherence to expenditure budgets.
• Number of calls and emails per day.
• Sales success according to budgeted plans.

Connecting with Others

• Collaborate with sales colleagues, customers, customer service, finance, and senior management to ensure performance and business development.

Skills & Experience

• Proven sales experience, especially in call centers and/or mail order catalogues.
• Strong business acumen and industry knowledge.
• Experience with product knowledge and building long-term relationships.
• Self-driven, results-oriented, and positive outlook.
• Familiarity with CRM and WG360 systems.
• Excellent verbal, written, and presentation skills.

About Us

Sanderson Design Group is an international luxury interior furnishings company specializing in wallpapers, fabrics, and interior products. With a history dating back to 1860, our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives," reflecting our rich heritage and innovative future. We are proud custodians of over 160 years of design excellence.