Proactive Sales Executive

JR United Kingdom; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une entreprise de luxe spécialisée dans les produits d'intérieur recherche un Proactive Sales Executive. Le candidat retenu sera responsable de la stratégie de vente et de l'amélioration des relations avec les clients, tout en atteignant des objectifs de vente. Avec une solide expérience en vente souhaitée, ce rôle demande une grande motivation et des compétences en communication.

Qualifications

• Expérience avérée dans la vente, de préférence dans les centres d'appels ou les catalogues de vente par correspondance.
• Capacité à construire de solides relations commerciales.

Responsibilities

• Développer des stratégies de vente adaptées aux clients avec des faibles chiffres d'affaires.
• Fournir un service à la clientèle de classe mondiale.

Skills

Sales experience

Business acumen

CRM proficiency

Communication skills

Tools

WG360

Job description

We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth and development of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.

Responsibilities:

1. Develop and implement tailored sales strategies that address the needs of smaller turnover customers, focusing on maximizing the placement of pattern books in the marketplace to engage trade customers who may not have regular visits from our sales team.
2. Contact customers to review performance, understand current projects, offer sampling, and promote existing and new collections.
3. Understand customer needs to maximize sales opportunities.
4. Secure future business through appropriate service and support.
5. Develop and deliver a customer contact strategy utilizing all contact tools.
6. Provide world-class customer service to maximize sales opportunities.
7. Input customer feedback into CRM and work closely with the Customer Service Team to ensure order accuracy.
8. Follow up on calls and emails, analyze performance, and provide data insights to inform further calls.
9. Submit regular, accurate reports and monitor sales performance with management.
10. Complete all administration related to the role.
11. Achieve personal sales targets as part of the sales team.
12. Employ effective sales techniques to promote, upsell, and cross-sell products, building stronger business relationships.

Measures of Success:

1. Achieving sales budgets and year-on-year growth.
2. Working within expenditure budgets.
3. Number of calls and emails per day.
4. Sales success according to budgeted plans.

Connecting with Others:

• Collaborate with sales colleagues for optimal performance.
• Manage relationships with customers and support business development.
• Coordinate with Customer Service for service quality and feedback.
• Work with Finance to analyze customer performance.
• Share insights and drive performance with senior management.

Skills & Experience:

• Proven sales experience, preferably in call centers or mail order catalogues.
• Strong business acumen and industry knowledge.
• Experience with product knowledge and building long-term relationships.
• Self-motivated, results-oriented, positive attitude.
• Proficiency with CRM and WG360 systems.
• Excellent verbal, written, and presentation skills.

About Us:

Sanderson Design Group is an international luxury interior furnishings company specializing in wallpapers, fabrics, and interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Founded in 1860, we have a rich history of design excellence and royal warrants, committed to bringing beauty into people's homes and lives. Our rebranding in 2020 reflects our heritage and future ambitions, with over 160 years of design experience.