Proactive Internal Sales Specialist

STARK Group; Coleraine; On-site; GBP 21,000 - 27,000; Full time

Job summary

STARK Group in Coleraine, Northern Ireland, is seeking a proactive Internal Sales candidate to help grow customer relationships and deliver the right products and solutions. You will be at the centre of day-to-day customer engagement and support branch performance.

The role focuses on developing new and existing accounts, responding to enquiries and orders promptly, and working with colleagues and suppliers to seize sales opportunities while upholding health and safety standards and company

Qualifications

• Good communication across face-to-face, phone and written interactions.
• Proactive approach to identify opportunities and support sales activity.
• Strong organisation and attention to detail when processing information.
• Confidence using IT systems, including trading platforms and reporting tools.
• Team-focused approach in a fast-paced environment.
• Commitment to Decency, Passion and Pride values.

Responsibilities

• Developing customer accounts (new and existing) by understanding needs and offering suitable solutions.
• Responding to customer enquiries, quotations and orders in a timely and accurate way.
• Working closely with branch colleagues, key account managers and suppliers to support sales opportunities.
• Contributing to branch targets, including sales volume, margin and profitability.
• Maintaining accurate stock control and order processing systems.
• Delivering a consistent and positive customer experience through professional communication.
• Supporting compliance with health, safety and company policies.
• Carrying out any other reasonable duties to support the wider team and business.

Skills

Communication

Relationship-building

Proactiveness

Attention to detail

IT literacy

Tools

Trading platforms

Reporting tools

IT systems

Job description

STARK Group in Coleraine, Northern Ireland, is seeking a proactive Internal Sales candidate to help grow customer relationships and deliver the right products and solutions. You will be at the centre of day-to-day customer engagement and support branch performance.

The role focuses on developing new and existing accounts, responding to enquiries and orders promptly, and working with colleagues and suppliers to seize sales opportunities while upholding health and safety standards and company