Proactive Front Desk & Guest Experience Host

Stratford International; Greater London; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Gym discounts

Monthly wellbeing challenges

Room discounts across Marriott portfolio

Training and development opportunities

Experience stay in the hotel

Job summary

Stratford International in Greater London is searching for a proactive Receptionist to enhance guest experiences and ensure high levels of hospitality within our hotel. The ideal candidate will have a minimum of one year experience in a similar role and a passion for exceptional customer service.

You will assist in various hotel operations, manage guest inquiries, and collaborate with the night team to ensure seamless transitions. Join our supportive culture where teamwork and personal growth are greatly valued.

Qualifications

• 1 year experience in a similar role.
• Passionate about offering personal and caring customer service.
• Organized and proactive with attention to detail.

Responsibilities

• Assist in hotel operations ensuring high hospitality levels.
• Manage guest inquiries in the lobby.
• Collaborate in night audit reports.

Skills

Customer service

Organizational skills

Attention to detail

Friendly attitude

Job description

Stratford International in Greater London is searching for a proactive Receptionist to enhance guest experiences and ensure high levels of hospitality within our hotel. The ideal candidate will have a minimum of one year experience in a similar role and a passion for exceptional customer service.

You will assist in various hotel operations, manage guest inquiries, and collaborate with the night team to ensure seamless transitions. Join our supportive culture where teamwork and personal growth are greatly valued.