Proactive Customer Support Advisor

Centrica; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

Centrica in Leeds is seeking a proactive, professional administrator to support a busy office or contact centre environment. You will thrive with a diligent, detail‑focused approach and be comfortable handling customer and client enquiries.

Key tasks include maintaining accurate information across systems, prioritising workloads as priorities shift, and using Microsoft Office applications such as Outlook, Word and Excel. A positive, team‑oriented attitude is essential.

Qualifications

• Experience in an office, customer service or contact centre setting is essential.
• Strong written and verbal communication skills.
• Professional approach when dealing with customer enquiries.
• Attention to detail and accurate information across systems.

Skills

Administration experience

Communication skills

Attention to detail

Microsoft Office (Outlook, Word, Excel

Tools

Microsoft Office

Job description

Centrica in Leeds is seeking a proactive, professional administrator to support a busy office or contact centre environment. You will thrive with a diligent, detail‑focused approach and be comfortable handling customer and client enquiries.

Key tasks include maintaining accurate information across systems, prioritising workloads as priorities shift, and using Microsoft Office applications such as Outlook, Word and Excel. A positive, team‑oriented attitude is essential.