Private Travel Manager

Ten Group; London; Hybrid; GBP 35,000 - 70,000; Full time

Job summary

An innovative firm is seeking a Private Travel Manager to curate extraordinary journeys for high-net-worth clients. In this role, you will design bespoke itineraries, manage client relationships, and host exclusive events that showcase luxury travel services. With a focus on personalization and exceptional service, you will have the opportunity to create unforgettable experiences that resonate with discerning travelers. This position offers a blend of remote and hybrid working options, competitive salary, and a culture that celebrates recognition and personal growth. If you have a passion for luxury travel and a knack for relationship building, this is the perfect opportunity for you.

Benefits

Competitive Salary

Commission Structure

Paid Time Off

Paid Sabbaticals

Employee Discounts

Remote Working Holidays

Access to Lifestyle Networks

Diversity and Inclusion

Career Opportunities

Extra Rewards

Qualifications

• Proven experience in luxury travel management for high-net-worth clients.
• Exceptional interpersonal skills to engage discerning clientele.

Responsibilities

• Design bespoke travel plans for high-net-worth individuals.
• Build and maintain strong connections with key private members.

Skills

Luxury Travel Expertise

Client Relationship Management

Event Development

Networking Skills

Problem-Solving Skills

Organizational Skills

Travel Management Software Proficiency

GDS System Experience

Tools

Advanced Travel Management Software

GDS System

Job description

Elevate Extraordinary Journeys: Join Us as a Private Travel Manager

Are you passionate about curating unparalleled travel experiences and building lasting relationships with high-net-worth individuals? Do you thrive in a world of luxury and exclusivity?

As part of the new team, you will ignite our members’ passion for travel with unrivalled travel experiences at the most incredible properties and locations, alongside our exclusive access to the best dining and most sought-after entertainment venues around the globe. The Private Travel Managers will build relationships with their members, becoming experts in their preferences. This isn’t just about booking holidays, but making personal recommendations for experiences and creating the most magical trips that will leave them with lifelong memories.

We invite you to apply for the role of Private Travel Manager, where you’ll craft bespoke itineraries, manage client relationships, and orchestrate unforgettable events. If you're ready to make a significant impact and lead in the realm of luxury travel, we want to hear from you!

Key Responsibilities:

• Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements.
• Client Relationship Management: Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction.
• Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking.
• Event Development and Hosting: Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided.
• Experience Curation and Internal Collaboration: Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality.
• Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered.

Minimum Requirements:

• Proven experience as a Travel Manager or Travel Consultant for high-net-worth or luxury clients, with a strong portfolio of ultra-luxury travel arrangements.
• Expertise in the global luxury travel market, with established connections and access to exclusive networks and services.
• Exceptional interpersonal skills, with the ability to engage with and understand the needs of discerning clientele.
• Strong problem-solving skills, with the ability to handle last-minute changes and challenges with grace and efficiency.
• Superior organizational skills and attention to detail, ensuring all travel plans are flawlessly executed.
• Availability to provide round-the-clock service to clients, as needed.
• Proficiency in using advanced travel management software and luxury travel tools. Added bonus if experienced with a GDS system.

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development.

Rewards designed around you:

• A competitive salary depending on experience, including a rewarding commission structure.
• Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge.
• Hybrid/Remote working. You can combine working from home and working from the office. If you don’t live near our London office then we are open to fully remote working options too.
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of service, without tapping into annual leave.
• Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
• Remote Working Holidays - possibilities to travel and work anywhere in the world!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.

Who We Are

Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten, our goal is simple: to become the most trusted service business in the world.

To find out more about Ten, please watch this short video This is what we Do!

Thank you for considering a career with us. Don't miss the opportunity to join our team!