Senior Luxury Private Travel Manager

Austin Fraser; London; On-site; GBP 55,000; Full time

Job summary

An exclusive lifestyle and concierge company is on the lookout for a Senior Luxury Private Travel Manager to create bespoke holiday experiences for Ultra High Net Worth Individuals. This role requires a deep understanding of luxury travel, exceptional communication skills, and a knack for sales. You will engage with clients to tailor their travel needs, utilizing your extensive destination knowledge. The position offers a competitive base salary, uncapped commission, and the flexibility of hybrid or fully remote work. Join a forward-thinking company that values career growth and offers unique travel opportunities.

Benefits

25 days annual leave

Pension

Company mobile

Discounted travel

Option to work abroad for up to 4 weeks per annum

Career growth and development

Qualifications

• Extensive experience in luxury travel and dealing with Ultra HNWI's is essential.
• Strong sales and customer service skills with a professional telephone manner.

Responsibilities

• Handle customer inquiries via phone and email, recommending tailored travel programs.
• Book all aspects of travel including flights, charters, and hotels.

Skills

Sales Skills

Communication Skills

Attention to Detail

Destination Knowledge

Networking Skills

Tools

Amadeus

Job description

Senior Luxury Private Travel Manager
Base Salary to £55,000 + Uncapped Commission
Hybrid - London or Fully remote within the UK

Our client is an exclusive lifestyle and concierge company who specialise in creating bespoke, exclusive holidays for their client base who are Ultra HNWI's to worldwide destinations. These travel requirements cover the regions of Africa, Asia, Australasia, Americas, Latin America, Caribbean, Indian Ocean and Europe and can include private villas, private jet charters, skiing holidays, exclusive boutique hotels etc.

They are now seeking to recruit experienced Senior Luxury Private Travel Managers who have experience working with ultra-luxury travel products and dealing with Ultra HNWI's. You will have excellent, bespoke tailor-made travel experience with the ability to deal with a booking from enquiry through to final documentation. Presentation, communication (verbal and written), attention to detail, sales skills and destination knowledge are very important to their clients. Candidates must be able to network with their clientele as well as understand the demographics, latest travel trends, luxury lifestyle etc.

Senior Luxury Private Travel Manager Responsibilities:

1. Dealing with customer enquiries by phone and email.
2. Using your own previous experience and destination knowledge to establish the clients' requirements and to recommend the correct programme for their needs.
3. Using Amadeus to book flights and make any necessary amendments.
4. Booking all aspects of travel for your customers including flight, private charters, hotels, car hire and more.
5. Being available to resolve any pre and post-departure issues.

Senior Luxury Private Travel Manager Required Experience:

1. Extensive tailor-made experience gained within the travel industry, working within luxury is essential with extensive knowledge dealing with UHNWI's.
2. Professional and engaging telephone manner with the ability to develop rapport.
3. Effective sales and customer service skills.
4. Ability to meet and exceed sales targets.

Senior Luxury Private Travel Manager Salary and Benefits:

1. Base salary to £55,000 (negotiable based on experience) + Uncapped Commission based on performance.
2. 25 days annual leave.
3. Pension.
4. Hybrid Working or fully remote working.
5. Option to work abroad for up to 4 weeks per annum.
6. Company mobile.
7. Discounted travel.
8. Career growth and development.

To apply for this Senior Luxury Private Travel Manager role, please email your CV along with your personal travel portfolio highlighting your personal travel experience.