Private Patient Admin & Booking Coordinator

Frimley Health NHS Foundation Trust; Frimley; On-site; GBP 21,000 - 27,000; Full time

Job summary

Frimley Health NHS Foundation Trust is seeking a diligent Private Patients Administrator to support the Private Patient Unit at Frimley Park Hospital. The role covers bookings, admissions, appointments, insurance authorisations, and payments, working closely with consultants, patients and insurers to deliver a high-quality private patient service.

The successful candidate will maintain patient records across multiple systems, ensure confidentiality, and support income-generating activity while

Qualifications

• Experience in an administrative role, preferably in healthcare.
• Strong IT and data handling skills.
• Excellent communication with patients, clinicians and insurers.

Responsibilities

• Manage private patient bookings, admissions and outpatient appointments.
• Handle insurance authorisations and payments processing.
• Maintain accurate patient records across systems and ensure data quality.
• Liaise with patients, consultants, insurers and clinical teams.
• Support theatre scheduling and general admin duties.

Skills

Administrative experience

IT skills

Communication

Customer service

Job description

Frimley Health NHS Foundation Trust is seeking a diligent Private Patients Administrator to support the Private Patient Unit at Frimley Park Hospital. The role covers bookings, admissions, appointments, insurance authorisations, and payments, working closely with consultants, patients and insurers to deliver a high-quality private patient service.

The successful candidate will maintain patient records across multiple systems, ensure confidentiality, and support income-generating activity while