Private Clinic Medical Receptionist - Concierge Front Desk

Pall Mall Medical; Manchester; Hybride; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Company Pension

Private Health Care

Perkbox discounts

Birthday day off

Personal development opportunities

Flexible benefits

Résumé du poste

Pall Mall Medical is seeking a full-time Medical Receptionist for our Manchester City Centre clinic. You will greet patients, manage front-of-house flow, take payments for additional services, answer calls, and liaise with GP teams to ensure timely care.

A role focused on delivering five-star customer service in a private healthcare setting. Ideal candidates have 1 year of Medical Receptionist experience, strong organisational skills, and the ability to multitask in a fast-paced clinic

Qualifications

• Medical Receptionist experience preferred (1 year)
• Front of house experience in any industry is valuable
• Experience within NHS or private healthcare is desirable
• Excellent organisational and time management skills
• Strong interpersonal and communication abilities

Responsabilités

• Welcoming and greeting patients at the clinic
• Directing patients to the correct area for appointments
• Arriving and discharging patients with five-star service
• Answering phones and directing calls
• Sending pathology results, letters and sick notes
• Liaising with GPs, pharmacists and patients to ensure timely prescriptions
• Handling patient enquiries courteously and efficiently
• Booking appointments and coordinating with clinicians

Connaissances

Medical receptionist experience

Front of house

NHS/private healthcare knowledge

Organisational skills

Communication skills

Outils

MS Office (Word, Excel & Outlook)

Description du poste

Pall Mall Medical is seeking a full-time Medical Receptionist for our Manchester City Centre clinic. You will greet patients, manage front-of-house flow, take payments for additional services, answer calls, and liaise with GP teams to ensure timely care.

A role focused on delivering five-star customer service in a private healthcare setting. Ideal candidates have 1 year of Medical Receptionist experience, strong organisational skills, and the ability to multitask in a fast-paced clinic