Prison Data & Records Specialist

Change Grow Live; Hindley; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Flexible working

Wellness hour

Pension scheme

Discounts & perks

Training & progression

Job summary

Change Grow Live is seeking a Data Administrator at HMP Hindley to support data entry, statistics and confidential information management within a psychosocial services context. This role works closely with recovery teams and prison staff, ensuring accurate data handling and secure communications.

The position requires IT literacy, experience with data systems (NDTMS, SystmOne) and proficiency in WORD/EXCEL/ACCESS, with a calm, empathetic approach to service users.

Qualifications

• General office procedures and administrative duties.
• Proficient with data collection systems (NDTMS, Public health).
• Experience with WORD, EXCEL, ACCESS.
• Ability to work alone and remain calm under pressure.
• Empathetic and non-judgmental attitude towards service users.

Responsibilities

• Escort external visitors into and out of the establishment.
• Serve as first point of contact for telephone calls, directing to staff as needed.
• Transmit confidential, accurate information to staff.
• Process prison post and correspondence.
• Take and keep meeting minutes.
• Maintain service statistics and assist with data entry (NDTMS, SystmOne).
• Organise filing systems and maintain records.
• Monitor and reorder office stationery.
• Photocopying as required.
• Support development of efficient record-keeping and communication systems.
• Generate controlled drugs prescriptions for release using SystmOne.
• Book and prepare meeting rooms.

Skills

IT literacy

Data systems

Word/Excel/Access

Data management

Calm under pressure

Empathy

Tools

NDTMS

SystmOne

Job description

Change Grow Live is seeking a Data Administrator at HMP Hindley to support data entry, statistics and confidential information management within a psychosocial services context. This role works closely with recovery teams and prison staff, ensuring accurate data handling and secure communications.

The position requires IT literacy, experience with data systems (NDTMS, SystmOne) and proficiency in WORD/EXCEL/ACCESS, with a calm, empathetic approach to service users.