Prison Data Administrator

Change Grow Live; Hindley; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Flexible working

Wellness hour

Pension scheme

Discounts & perks

Training & progression

Job summary

Change Grow Live is seeking a Data Administrator at HMP Hindley to support data entry, statistics and confidential information management within a psychosocial services context. This role works closely with recovery teams and prison staff, ensuring accurate data handling and secure communications.

The position requires IT literacy, experience with data systems (NDTMS, SystmOne) and proficiency in WORD/EXCEL/ACCESS, with a calm, empathetic approach to service users.

Qualifications

• General office procedures and administrative duties.
• Proficient with data collection systems (NDTMS, Public health).
• Experience with WORD, EXCEL, ACCESS.
• Ability to work alone and remain calm under pressure.
• Empathetic and non-judgmental attitude towards service users.

Responsibilities

• Escort external visitors into and out of the establishment.
• Serve as first point of contact for telephone calls, directing to staff as needed.
• Transmit confidential, accurate information to staff.
• Process prison post and correspondence.
• Take and keep meeting minutes.
• Maintain service statistics and assist with data entry (NDTMS, SystmOne).
• Organise filing systems and maintain records.
• Monitor and reorder office stationery.
• Photocopying as required.
• Support development of efficient record-keeping and communication systems.
• Generate controlled drugs prescriptions for release using SystmOne.
• Book and prepare meeting rooms.

Skills

IT literacy

Data systems

Word/Excel/Access

Data management

Calm under pressure

Empathy

Tools

NDTMS

SystmOne

Job description

Overview

At Change Grow Live, we believe that every person deserves the opportunity to make positive changes in their life. While our frontline teams work directly with service users, it is the expertise, accuracy and dedication of our administrative teams that help ensure those services run safely, effectively and efficiently.

We're looking for an organised and proactive Data Administratorto join the HMP Hindley service. This is an exciting opportunity to play a vital role in supporting the safe delivery of psychosocial services, working closely with recovery teams and Prison Staff.

If you're someone who enjoys working with data, systems and processes, whilst making a meaningful contribution to recovery services, we'd love to hear from you.

Location: HMP HindleyFull Time Hours: 37.5 per weekContract:Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hou

Responsibilities

About the Role:

• As first point of contact within the service, to ensure that visits from external visitors are escorted into and outside of the establishment.
• First point of contact for all telephone calls into the service, dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• Taking and conveying confidential, accurate and sensitive information to staff.
• Processing of correspondence in and out of the prison post room.
• Minute taking at service meetings.
• Maintaining and recording statistics of people in service; assist with data entry as required, NDTMS, SystmOne, and clinical specific data.
• Assist with the setting up and maintaining of accurate filing systems within the service.
• Monitoring and ordering office stationery/requirements.
• Photocopying as required.
• Assist with development and maintenance of efficient, record-keeping and communication systems within the service.
• Assist with generating controlled drugs prescriptions for release using the SystmOne case management system.
• Booking and preparing meeting rooms.

About you:

• Knowledge and experience of general office procedure and administrative duties
• IT literacy including proficiency in data collection systems (eg. NDTMS, Public health
• Expertise in working with WORD, EXCEL, and ACCESS IT packages
• Experience of maintaining data bases and other data management systems
• Show a capacity to work alone and the ability to keep calm under pressure
• Employ an empathetic and non-judgmental attitude towards service users

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ serviceCapped at 30 days
• Flexible working arrangements
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

Salary Range (pro rata if part time)

CGL SPOT (20) (£26,296.03 - £26,296.03)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

13/9/2026