BI Data & Compliance Administrator

Sodexo Group; United Kingdom; Remote; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Sodexo retirement plan

Discounts to over 1,900 brands

Gym discount

Employee assistance programme

Job summary

Sodexo Group is seeking a Business Intelligence Administrator to join the Business Intelligence Unit at HMP Addiewell. You will maintain data systems, manage records, and support investigations and complaints, ensuring timely, accurate reporting in a regulated environment.

The role requires excellent organisation, attention to detail and strong IT skills (Excel, Outlook, SharePoint). You will work with a range of stakeholders, monitor deadlines, and contribute to continuous process improvement.

Qualifications

• Excellent organisational skills with strong attention to detail and accuracy.
• Effective time management and ability to work independently using initiative.
• Ability to prioritise workloads and adapt quickly to changing demands.
• Strong IT skills, including Microsoft Office applications, particularly Excel, Outlook, and SharePoint.
• Excellent written and verbal communication skills.
• Ability to work collaboratively as part of a team while managing individual responsibilities.
• Experience of maintaining accurate records and handling confidential information.

Responsibilities

• Maintain, update, and monitor departmental databases and record management systems.
• Support administration of investigations, complaints, and assurance activities.
• Review and record correspondence relating to complaints, incidents, and requests.
• Draft professional written responses following investigations.
• Manage incoming telephone and email enquiries for the BI Unit.
• Organise meetings, prepare documentation, and record minutes and actions.
• Maintain filing systems in accordance with data protection and retention requirements.
• Monitor compliance with deadlines and confidentiality requirements.
• Provide cover for colleagues during absences.
• Contribute to process improvements within the unit.

Skills

Organisational skills

Time management

Communication skills

Attention to detail

Teamwork

Education

National 5 English

National 5 Mathematics

Tools

Microsoft Office

Excel

Outlook

SharePoint

Job description

Sodexo Group is seeking a Business Intelligence Administrator to join the Business Intelligence Unit at HMP Addiewell. You will maintain data systems, manage records, and support investigations and complaints, ensuring timely, accurate reporting in a regulated environment.

The role requires excellent organisation, attention to detail and strong IT skills (Excel, Outlook, SharePoint). You will work with a range of stakeholders, monitor deadlines, and contribute to continuous process improvement.