Part-Time Data & Admin Coordinator

Change Grow Live; Lenzie; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Holiday allowance 25 days

Wellness hour

Pension scheme

Discounts

Friendly team

Training & progression

Job summary

Change Grow Live in Merseyside is seeking a part-time Data Administrator to support service users by answering calls, emails, processing referrals and maintaining datasets. You will join a friendly team and use Microsoft Office to provide a welcoming service.

The role is 15 hours per week with pro-rata pay. You will be the first point of contact, screen referrals, support data systems, and coordinate appointments while maintaining confidentiality.

Qualifications

• Knowledge of general office procedures and minute-taking experience.
• Skilled in word processing, Excel spreadsheets, and data entry.
• Effective interpersonal skills and a willingness to work flexibly as part of a team.
• Ability to maintain confidentiality and respond appropriately to requests for assistance.
• Confident and effective verbal and written communication skills.
• Empathetic and non-judgmental attitude toward those accessing our service.
• Ability to work flexibly as a team member.

Responsibilities

• First Point of Contact: Ensure telecommunications from service users, public enquiries, external agencies, and CGL staff are dealt with promptly, professionally, and courteously.
• Initial Screening: Undertake initial screening for risk level, crime, and abuse type of referrals and callers.
• System Support: Support with systems to ensure the targets and aims of the project are met, and the highest possible professional standards underpin the work.
• Communication: Maintain communications for lone workers on outreach appointments, to ensure safety whilst working in the community.
• Appointment Coordination: Day-to-day appointments of staff, ensuring a high and effective level of communication.

Skills

Office skills

IT proficiency

Interpersonal skills

Confidentiality

Communication

Professional attitude

Team player

Tools

Word processing

Excel

Data entry

Job description

Change Grow Live in Merseyside is seeking a part-time Data Administrator to support service users by answering calls, emails, processing referrals and maintaining datasets. You will join a friendly team and use Microsoft Office to provide a welcoming service.

The role is 15 hours per week with pro-rata pay. You will be the first point of contact, screen referrals, support data systems, and coordinate appointments while maintaining confidentiality.