Principal Transformation Architect – Enterprise AI Strategy

ServiceNow

United Kingdom

Hybrid

GBP 120,000 - 180,000

Full time

39 hours ago
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Job summary

ServiceNow in the United Kingdom seeks a Principal Transformation Enterprise Architect to lead enterprise-wide transformation for leading customers in the UK&I. You will shape the transformation direction, identify capabilities, and connect strategy to practical roadmaps while working with business and technology leaders.

You will influence executives, craft architectural depth and guide AI-enabled change, ensuring delivery constraints and governance are addressed.

Qualifications

  • 10+ years in enterprise transformation leadership.
  • Experience in enterprise architecture or transformation consulting.
  • Proven executive influence and decisions shaped.
  • Ability to connect business strategy to technology options.

Responsibilities

  • Shape transformation direction with customer leaders to align strategy and outcomes.
  • Lead through complexity and uncertainty across priorities.
  • Influence executive decisions and secure alignment on architectural choices.
  • Develop roadmaps connecting capabilities, processes, data and tech.
  • Position ServiceNow within wider enterprise architecture and ecosystems.
  • Guide AI-enabled transformation across client engagements.
  • Lead strategic pre-sales engagements and shape opportunities.
  • Turn working sessions into decisions with workshops.

Skills

Enterprise transformation
Strategic judgement
Executive influence
Architecture depth
Industry depth
Business-case thinking
Executive communication
AI-enabled transformation
Cloud/app architecture
Leadership without authority

Tools

TOGAF
ArchiMate
IT4IT

Job description

ServiceNow in the United Kingdom seeks a Principal Transformation Enterprise Architect to lead enterprise-wide transformation for leading customers in the UK&I. You will shape the transformation direction, identify capabilities, and connect strategy to practical roadmaps while working with business and technology leaders.

You will influence executives, craft architectural depth and guide AI-enabled change, ensuring delivery constraints and governance are addressed.

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