Principal Transformation Architect, AI-Driven Enterprise UKI

ServiceNow, Inc.

Staines-upon-Thames

On-site

GBP 120,000 - 180,000

Full time

2 days ago

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Job summary

ServiceNow seeks a Principal Transformation Enterprise Architect to set the architectural direction for enterprise-wide transformation across our largest customers in the UK and Ireland. This senior individual-contributor role blends strategic judgement, architectural depth and executive influence to shape transformations that connect ambition, investment and measurable outcomes.

You will guide AI-enabled transformation and lead strategic pre-sales engagements, defining how ServiceNow fits

Qualifications

Extensive experience in enterprise architecture, technology strategy or transformation consulting.
Ability to influence executives and align business and technology.
Proven track record in strategic pre-sales and complex transformation programs.
Understanding of AI-enabled transformations and governance.

Responsibilities

Shape transformation direction with business leaders to connect strategy, economics and operating model.
Navigate complexity and align competing priorities to establish practical direction.
Influence executive decisions and secure alignment on priorities and architecture choices.
Develop enterprise architectures and roadmaps across capabilities, processes, data and technology.
Position ServiceNow within the wider enterprise and define the role of core platforms.