Principal Housing Options Officer (Team Leader)

Park Avenue Recruitment; North Warwickshire; Hybrid; GBP 48,000 - 55,000; Full time

Job summary

Park Avenue Recruitment is supporting a local authority in Warwickshire to recruit an experienced Principal Housing Options Officer / Team Leader. You will manage a small team, tackle backlogs and drive performance improvements while providing day-to-day guidance on complex homelessness cases.

The role requires experience as a Housing Options Team Leader within a local authority, with hybrid working (approx. 1 day per week in the office). The hourly rate is £35-£40.

Qualifications

• Experience as Housing Options Team Leader / Principal Officer in a local authority.
• Knowledge of the Homelessness Reduction Act 2012/2017 and Housing Act 1996.

Responsibilities

• Day-to-day management and supervision of 6 Housing Options Officers.
• Managing workloads, performance, case quality and priorities.
• Supporting officers with complex homelessness cases and decision-making.
• Helping the service tackle its backlog and improve performance.
• Ensuring cases progress in line with housing legislation.
• Support work around temporary accommodation reduction and move-on.

Skills

People management

Homelessness

Team leadership

Job description

A local authority in Warwickshire is looking for an experienced Principal Housing Options Officer / Team Leader to support its Housing Options service.

You’ll manage a team of 6 interim Housing Options Officers, including officers specialising in Rough Sleeping, Migration/Resettlement and Domestic Abuse, alongside generic Housing Options Officers.

The service currently has a significant backlog, so they need someone who can provide strong day-to-day management while helping the team improve performance and work through outstanding cases.

Key responsibilities

• Day-to-day management and supervision of 6 Housing Options Officers
• Managing workloads, performance, case quality and priorities
• Supporting officers with complex homelessness cases and decision-making
• Helping the service tackle its existing backlog
• Ensuring cases are progressed effectively in line with the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996
• Supporting work around temporary accommodation reduction, including prevention, move-on and reducing unnecessary TA usage
• Staff inductions, 1-2-1s and general team leader responsibilities

They're ideally looking for someone with previous Housing Options Team Leader / Principal Officer experience within a local authority who can come in and hit the ground running.

Hybrid working: roughly 1 day per week in the office, dependent on meetings, staff inductions and service requirements.

Rate: £35-£40 per hour