Lead Housing Options Officer & Team Leader | Hybrid

Park Avenue Recruitment; West Midlands; Hybrid; GBP 48,000 - 55,000; Full time

Job summary

Park Avenue Recruitment is assisting a Warwickshire local authority to recruit an experienced Principal Housing Options Officer / Team Leader. The role will supervise a 6-person Housing Options team, including specialists in Rough Sleeping, Migration/Resettlement and Domestic Abuse, and drive performance improvements.

You will help reduce the backlog, ensure high-quality decision making and support officers with complex homelessness cases. Hybrid working and a rate of £35-£40 per hour apply.

Qualifications

• Experience as Housing Options Team Leader or Principal Officer in a local authority.
• Strong knowledge of Homelessness Reduction Act 2017 and Housing Act 1996 Part VII.
• Proven ability to reduce backlogs and improve team performance.

Responsibilities

• Day-to-day supervision of 6 Housing Options Officers.
• Manage workloads, performance and case quality.
• Support complex homelessness cases and decisions.
• Help clear the backlog and improve service delivery.
• Lead inductions, 1-2-1s and team development.
• Ensure compliance with policy requirements.

Skills

Team leadership

People management

Homelessness policy

Job description

Park Avenue Recruitment is assisting a Warwickshire local authority to recruit an experienced Principal Housing Options Officer / Team Leader. The role will supervise a 6-person Housing Options team, including specialists in Rough Sleeping, Migration/Resettlement and Domestic Abuse, and drive performance improvements.

You will help reduce the backlog, ensure high-quality decision making and support officers with complex homelessness cases. Hybrid working and a rate of £35-£40 per hour apply.