Housing Options Team Leader

4Recruitment Services Ltd; Braintree; Hybrid; GBP 55,000 - 62,000; Full time

Job summary

4Recruitment Services Ltd. is seeking an experienced Housing Options Team Leader for a local authority in Essex. The role is hybrid with three days on site and pays £40-£45 per hour Umbrella.

You will lead the Housing Options and Homelessness service, ensuring timely advice, assistance and interventions to prevent homelessness wherever possible. You will oversee day-to-day operations, ensure statutory duties are met, and guide officers on complex cases, with a focus on performance and

Qualifications

• Experience in Housing Options/ Homelessness services and relevant legislation.
• Ability to analyse, interpret and apply homelessness case law.

Responsibilities

• Lead day-to-day delivery of a responsive, customer-focused Housing Options and Homelessness Service.
• Ensure statutory responsibilities are met and that applications are evaluated professionally with consistent approaches.
• Provide guidance to Housing Options Officers on complex or sensitive cases.
• Monitor and manage performance of Housing Options Officers and triage staff.
• Assist in developing monitoring and referral arrangements with statutory agencies, housing providers and the voluntary sector.

Job description

Our local authority client based in Essex are urgently seeking an experienced Housing Options Team Leader.

£40 - £45 an hour Umbrella

Hybrid working - 3 days on site

Job Purpose

To lead the day-to-day delivery of a responsive, customer-focused and legally compliant Housing Options and Homelessness Service, ensuring that households receive timely advice, assistance and interventions to prevent and relieve homelessness wherever possible.

Accountabilities

• To assist the Housing Options Manager to ensure that the Council's statutory responsibilities towards people who are homeless/at risk of homelessness are met and have systems in place to ensure that all applications are thoroughly and professionally evaluated and that a consistent approach is applied across the service. Institute quality checks on an agreed number of cases annually.
• To provide guidance to the Housing Options Officers on the more complex or sensitive cases.
• To monitor and manage performance of the Housing Options Officers, Triage Officers and other team members.
• Assist the Housing Options Manager with the development of the monitoring and referral arrangements/protocols with other statutory agencies, housing providers and the voluntary sector.

Experience you will bring

• A proven track record in this area of work combined with an excellent working knowledge of the Housing Act 1996, Homelessness Act 2002, Localism Act 2011, Homelessness Reduction Act 2017 and other relevant legislation.
• Have the ability to analyse, interpret and apply complex homelessness case law.