Primary Care IT Technician | Tameside and Glossop Integrated Care NHS Foundation Trust

Tameside & Glossop NHS FT; Ashton-under-Lyne; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible working

27-33 days annual leave plus bank hols

Sick pay

NHS Pension Scheme

Free eye tests and health checks

Gym discount

Salary sacrifice car scheme

Support with stress

Bereavement support

Relationships

Finance assistance

And much more

Job summary

Tameside and Glossop Integrated Care NHS Foundation Trust is seeking a Primary Care IT Technician to deliver ICT services across 35 GP practices and 5 PCN sites. The role involves installing, configuring and maintaining end user equipment, providing technical advice and resolving hardware/software issues to minimise downtime.

The post holder will work across remote and field locations, including travel to multiple sites, and support an IT Tier 1 team while collaborating with Tier 3 colleagues

Qualifications

• Provide effective IT support and technical advice on desktop, laptop and peripheral technologies.

Responsibilities

• Install, configure and maintain end user equipment, systems and software across 35 GP practices and 5 PCN sites.
• Support Tier 1 IT colleagues and collaborate with Tier 3 and partner organisations.
• Travel to GP sites and PCN locations to deploy and support ICT equipment and services.
• Operate within core hours (7:30–18:00) and participate in an IT technician rota.
• Ensure security standards and SOPs are followed across networked devices and endpoints.

Job description

Primary Care IT Technician | Tameside and Glossop Integrated Care NHS Foundation Trust

The post-holder will participate in the delivery of the ICT services across the entire Tameside and Glossop Health and Social Care Integrated Care Organisation (ICO). Supporting the installation, configuration and maintenance of end user equipment, systems and software mainly to deliver the primary care IT service across 35 GP practice and 5 primary care network (PCN) locations within the Tameside and Glossop estate.

Duties will include providing effective and efficient IT support and technical advice on desktop, laptop and peripheral technologies, and other third party systems across the ICT service while actively managing, troubleshooting and resolving IT hardware and software technical issues quickly in order to minimise impact on end user device unavailability.

Provide support cover on short-term basis for colleagues in the IT Tier 1. To work alongside Tier 3 colleagues and other ICO / partner organisations as required.

Core hours of the service are 7:30 a.m. to 18:00 p.m. The post holder will be expected to be a member of an IT technician rota covering the core hours. The IT technician is also required to work remotely and in the field including travel to any of the 35 GP sites, 5 PCN sites or other ICT locations thereforeit is expected that the successful candidate will have the ability to travel.

Support the installation, configuration and maintenance of end user equipment, systems and software to deliver the ICT service.

To support endpoint hardware and software defined and any ICO supported equipment connected to the ICT network. This includes for example desktops, laptops, printers and scanners. This list of equipment is not exhaustive and will change as necessary in line with improvements in technology and service requirement.

The physical and remote deployment of hardware and software toICT end usersthrough the use of physical media,remote server based toolsand applications. To support the software installed on all end point devices, including desktops and laptops. This list of equipment is not exhaustive and will change as necessary in line with improvements in technology and service requirements

The physical and logical connection of hardware to the network to enable connectivity to support the service needs. To ensure that all security requirements are adhered to without exception, and that all standards and SOP’s are followed

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include:

• flexible working
• 27-33 days annual leave plus bank holidays
• sick pay
• NHS Pension Scheme
• free eye tests and health checks
• gym discount
• free bicycle loan scheme
• salary sacrifice car scheme
• support with stress
• bereavement
• relationships
• finance
• and much more.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full personspecification, but outlines the criteria against which your application form will be assessed.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role isunfortunatelynot eligible for visa sponsorshipunder the UK Skilled Worker visa route. This is due to the position not meeting theminimum salary threshold of £41,700 per annumand/or the requiredskill levelset by UK Visas and Immigration.

This advert closes on Wednesday 28 Oct 2026