Primary Care Admin & Records Coordinator

HCRG Care Group; Nottingham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

27 days annual leave + bank holidays (

Cycle to work scheme

Travel season ticket loans

Discount cards

Employee wellbeing services including獼

Job summary

Operose Health is seeking an Administrator to support the practice with referrals, patient records and healthcare correspondence. The role focuses on accuracy, confidentiality and efficient handling of administrative tasks within primary care settings.

The successful candidate will have strong IT skills, be organised, and able to manage multiple tasks while maintaining high standards of patient information governance.

Qualifications

• We are looking for someone who is organised, reliable, proactive and able to work independently, with excellent attention to detail.
• The successful candidate should have strong administrative and organisational skills.
• Be confident using IT systems and spreadsheets.
• Be able to manage multiple workstreams and competing deadlines.

Responsibilities

• Process referrals accurately and within required timescales.
• Ensure referrals are sent through the appropriate pathway and to the correct service.
• Process and monitor urgent and suspected cancer referrals, ensuring timely action.
• Maintain accurate records and support referral audits and SARs processing.
• Prepare and process patient letters and other practice correspondence.
• Support clinicians and management with administrative letters.
• Process incoming and outgoing correspondence accurately.
• Summarise new patient records accurately per practice protocols.
• Support the Practice Manager with day-to-day staffing administration.
• Monitor mandatory training and staff compliance requirements.
• Provide administrative support for staff supervision and reviews.
• Follow up outstanding actions and recalls as needed.
• Support governance meetings with documentation and action tracking.

Skills

Organised

Attention to detail

IT systems

Report running

Communication skills

Customer care

Tools

MS Office

Clinical record systems

Job description

Operose Health is seeking an Administrator to support the practice with referrals, patient records and healthcare correspondence. The role focuses on accuracy, confidentiality and efficient handling of administrative tasks within primary care settings.

The successful candidate will have strong IT skills, be organised, and able to manage multiple tasks while maintaining high standards of patient information governance.