Primary Care Admin Pro | Impactful Support & Great Benefits

Operose Health Ltd; Nottingham; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

27 days annual leave + bank holidays

Cycle to work scheme

Car benefit scheme

Travel season ticket loans

Wellbeing app

Job summary

Operose Health Ltd at The Practice St Albans is seeking an Administrator to join our local primary care team. The role focuses on coordinating referrals, handling medical records, and supporting the Practice Manager with day-to-day administration.

You will be organized, reliable and proactive with strong IT and spreadsheet skills. NHS experience is welcome but not essential, and excellent communication with patients and clinicians is required.

Qualifications

• Be organised, reliable and proactive with excellent attention to detail.
• Strong administrative and organisational skills.
• Confident using IT systems and spreadsheets; able to run reports and trackers.
• Communicate professionally with patients, clinicians and external organisations.
• Handle confidential patient information and work independently with limited supervision.
• Reception or customer care experience; NHS experience welcome but not essential.

Responsibilities

• Process referrals accurately and within required timescales.
• Process and monitor urgent referrals and SARs; maintain records.
• Prepare patient letters and practice correspondence.
• Summarise medical records and input relevant information into the system.
• Support the Practice Manager with staffing admin and training records.
• Maintain policy documents, reminders and governance records.
• Provide admin support for meetings and track agreed actions.

Skills

Organisation

Reliability

Proactivity

Attention to detail

IT skills

Spreadsheets

Reporting

Trackers

Communication

Confidentiality

NHS experience

Tools

Office IT systems

Job description

Operose Health Ltd at The Practice St Albans is seeking an Administrator to join our local primary care team. The role focuses on coordinating referrals, handling medical records, and supporting the Practice Manager with day-to-day administration.

You will be organized, reliable and proactive with strong IT and spreadsheet skills. NHS experience is welcome but not essential, and excellent communication with patients and clinicians is required.