Prestigious Auto Service Advisor — Customer & Repairs Expert

Jago Consultants; Guildford; On-site; GBP 27,000 - 37,000; Full time

Job summary

Jago Consultants in the Guildford area is seeking a Motor Vehicle Service Advisor for a prestigious brand. You will advise on repair costs, timescales and collection arrangements, and maintain accurate job cards and records.

The role requires previous service advisory experience in a motor garage, a full driving licence and excellent communication skills. Salary £27,000 basic, with on-target earnings up to £37,000.

Qualifications

• Previous experience as a Service Advisor in a motor garage.
• Full driving licence.
• Excellent communication skills.

Responsibilities

• Advise on estimated costs of repairs and work to be undertaken.
• Sell additional products as appropriate to customers' needs.
• Advise on timescales and collection arrangements.
• Produce job cards on in-house computer system.
• Update customer and vehicle records.
• Document all warranty work in accordance with manufacturer policy.
• Preparation and completion of invoices.

Skills

Excellent communication skills

Customer service focus

Job description

Jago Consultants in the Guildford area is seeking a Motor Vehicle Service Advisor for a prestigious brand. You will advise on repair costs, timescales and collection arrangements, and maintain accurate job cards and records.

The role requires previous service advisory experience in a motor garage, a full driving licence and excellent communication skills. Salary £27,000 basic, with on-target earnings up to £37,000.