Prestige Beauty Counter Manager & Team Coach

The Estee Lauder Companies Inc.; Basingstoke; Presencial; GBP 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive remuneration package

Descripción de la vacante

The Estee Lauder Companies Inc. is seeking a dynamic Counter Manager to lead and coach a team of Sales Associates in a prestige beauty environment. You will drive sales, customer service and operations while executing agile business plans to attract and retain customers.

Ideal candidates show proven leadership, coaching and business management skills gained in fast-paced retail, with a track record of developing teams and delivering events and relationships with customers.

Formación

• Effective verbal and written communication and excellent interpersonal skills.
• Quality customer service and ability to win people over.
• Results oriented with drive to meet objectives.
• Experience in strategic planning and execution.
• Ability to develop financial plans and manage resources.
• Working knowledge of computerised systems including email and Excel.
• Ability to lead and develop a team.
• Autonomy with strong organisational skills.

Responsabilidades

• Lead, coach and develop a team of Sales Associates to hit targets.
• Create and execute an agile business plan to recruit and retain customers.
• Drive in-store events and customer relationship management.
• Provide leadership and drive high-performing teams.
• Deliver exceptional customer service and operational targets.
• Progress within a prestige beauty leader and develop career.

Conocimientos

Verbal communication

Written communication

Interpersonal skills

Customer service

Results oriented

Goal pursuit

Coaching

Team development

Networking

Attention to detail

Autonomy

Proactive attitude

Discretion

Educación

Degree in business/retail management

Herramientas

Microsoft Excel

Descripción del empleo

The Estee Lauder Companies Inc. is seeking a dynamic Counter Manager to lead and coach a team of Sales Associates in a prestige beauty environment. You will drive sales, customer service and operations while executing agile business plans to attract and retain customers.

Ideal candidates show proven leadership, coaching and business management skills gained in fast-paced retail, with a track record of developing teams and delivering events and relationships with customers.