Prestige Beauty Counter Manager - Lead & Grow Store Team

The Estee Lauder Companies Inc.

Nottingham

On-site

GBP 26,000 - 34,000

Full time

14 days+

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Job summary

The Estee Lauder Companies Inc. is seeking a dynamic Counter Manager in the United Kingdom to lead and coach a team of Sales Associates. You will drive sales, customer service and store operations while delivering an agile business plan to recruit and retain customers.

This role focuses on coaching, events, and CRM to build strong customer relationships and a high-performing team. As a key leader, you will guide the team to achieve targets, manage in-store events, and translate consumer insights

Qualifications

Effective verbal and written communication skills.
Quality customer service skills; able to win people over.
Results oriented with drive to meet objectives.
Ability to lead and coach a team.
Proactive in business planning and events.

Responsibilities

Lead, coach and develop a team of Sales Associates to meet sales, customer service and operational targets.
Be accountable for creating and executing an agile business plan to recruit and retain customers.
With in-store events and CRM, drive customer relationships and performance.
Progress career development by mentoring field teams and delivering training.