Prestige Beauty Counter Lead & Team Coach

The Estée Lauder Companies; Newry; On-site; GBP 28,000 - 32,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.

Qualifications

• Effective verbal and written communication skills.
• Excellent interpersonal skills.
• Results oriented with high drive to meet objectives.
• Ability to develop financial plans and manage resources.
• Experience in strategic planning and execution.

Responsibilities

• Lead, coach and develop Sales Associates to achieve sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers with strategic targeting and in-store events.
• Provide leadership for a high performing team and manage resources effectively.

Skills

Communication

Interpersonal skills

Customer service

Team leadership

Diplomacy

Attention to detail

Education

Tools

Microsoft Excel

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.