Prestige Auto Service & Parts Advisor – Front Desk & Parts

Hawk Hiring LTD; Weybridge; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Generous holiday allowance

Company pension scheme

Employee discounts on specialist serv?

Free secure on-site parking

Team socials

Clean, modern working environment

Job summary

Hawk Hiring LTD is seeking a proactive Service & Parts Advisor to join our Weybridge workshop team. You will be the crucial link between customers and the technical staff, greeting clients, interpreting service and parts requests, and coordinating with technicians to ensure a top-tier customer experience.

The role requires previous automotive service/parts advisory experience, knowledge of vehicle components, strong communication, and IT literacy.

Qualifications

• Experience in an automotive Service Advisor, Parts Advisor, or Aftersales Counter role.
• Good knowledge of vehicle components and parts cataloguing.
• Strong communication skills with a customer-first approach.
• Computer literate with high attention to detail.

Responsibilities

• Greet customers and interpret service/parts requests.
• Source genuine components and maintain front-desk operations.
• Coordinate with workshop staff to ensure smooth workflow and scheduling.
• Assist with parts sourcing and cataloguing as required.

Skills

Automotive service advisor

Parts cataloguing knowledge

Customer communication

IT literacy

UK Driving Licence

Job description

Hawk Hiring LTD is seeking a proactive Service & Parts Advisor to join our Weybridge workshop team. You will be the crucial link between customers and the technical staff, greeting clients, interpreting service and parts requests, and coordinating with technicians to ensure a top-tier customer experience.

The role requires previous automotive service/parts advisory experience, knowledge of vehicle components, strong communication, and IT literacy.