Award-Winning Automotive Parts Advisor — Canterbury Team

Hawk Hiring LTD; Canterbury; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

28-33 days holiday

Company pension

Employee discounts

Life assurance

Free on-site parking

Job summary

Hawk Hiring LTD in Canterbury seeks an Automotive Parts Advisor to join the workshop team. You will be the link between service, technicians and retail/trade customers, ensuring parts are catalogued, ordered and dispatched accurately.

The role requires experience as a Parts Advisor or related position, familiarity with EPC, and strong customer service. A full UK driving licence and eligibility to work in the UK are required. On-site parking is provided.

Qualifications

• Previous experience as a Parts Advisor/Parts Specialist/Automotive Counter Sales within a dealership or motor factor environment.
• Strong familiarity with EPC, inventory management software, and vehicle identification system lookups.
• Solid communication and customer service skills for both retail counter and telephone enquiries.
• Full UK driving licence & eligibility to work in the UK.

Responsibilities

• Manage counter and telephone parts inquiries, source and catalogue automotive components.
• Handle trade parts sales, stock control, order picking and dispatch.
• Liaise directly with workshop technicians and retail customers to ensure correct parts are ordered and delivered.

Skills

Parts industry experience

Customer service

Tools

Electronic Parts Catalogues (EPC)

Inventory management software

Vehicle identification system lookups

Job description

Hawk Hiring LTD in Canterbury seeks an Automotive Parts Advisor to join the workshop team. You will be the link between service, technicians and retail/trade customers, ensuring parts are catalogued, ordered and dispatched accurately.

The role requires experience as a Parts Advisor or related position, familiarity with EPC, and strong customer service. A full UK driving licence and eligibility to work in the UK are required. On-site parking is provided.