Premium Wellness Reception Lead - Member Experience Champion

Davidlloyd; Cambridge; Presencial; GBP 22 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free Club Membership for you and your家

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Wagestream App : Get paid on demand !

Access to our Benefits Suite .

Resumo da oferta

David Lloyd Cambridge is seeking a Reception Supervisor to lead our front desk and act as Duty Manager, ensuring a premium experience for every member. You will coordinate the Reception team, greet members, handle queries, and maintain flawless service standards.

Join a fast-paced environment that values teamwork, clear communication, and a welcoming atmosphere. We offer a supportive culture and opportunities to develop your career within Europe's leading premium health and wellness group.

Qualificações

• Has experience managing a customer service led team.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsabilidades

• Lead the Reception team to deliver premium member service.
• Act as Duty Manager and oversee front desk operations.
• Manage face-to-face and phone enquiries with clear communication.

Conhecimentos

Customer service

Team leadership

Communication skills

Descrição da oferta de emprego

David Lloyd Cambridge is seeking a Reception Supervisor to lead our front desk and act as Duty Manager, ensuring a premium experience for every member. You will coordinate the Reception team, greet members, handle queries, and maintain flawless service standards.

Join a fast-paced environment that values teamwork, clear communication, and a welcoming atmosphere. We offer a supportive culture and opportunities to develop your career within Europe's leading premium health and wellness group.