Premium Club Concierge - Member Experience

Next Generation Clubs Ltd; Cambridge; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Free club membership

Food & drinks discount

Discounts on swimming

Discounts on tennis

Personal training discounts

Training & development

Wagestream app

Benefits suite

Résumé du poste

David Lloyd Clubs in Cambridge is seeking a friendly Receptionist to welcome members, answer queries, and manage bookings in person and by phone. You will help maintain a premium, brand-aligned reception area and contribute to a welcoming club atmosphere.

This role suits someone with a passion for customer service, strong communication, and a team-oriented mindset who thrives in a fast-paced environment, with opportunities for career development and access to exclusive member benefits.

Qualifications

• Experience in customer service preferred.
• Able to work in a fast-paced environment.
• Excellent communication and teamwork.

Responsabilités

• Greet members and answer queries.
• Handle bookings face-to-face and over the phone.
• Maintain a clean, well-presented reception area.
• Provide premium service in line with brand standards.

Connaissances

Customer service

Team player

Communication

Collaboration

Description du poste

David Lloyd Clubs in Cambridge is seeking a friendly Receptionist to welcome members, answer queries, and manage bookings in person and by phone. You will help maintain a premium, brand-aligned reception area and contribute to a welcoming club atmosphere.

This role suits someone with a passion for customer service, strong communication, and a team-oriented mindset who thrives in a fast-paced environment, with opportunities for career development and access to exclusive member benefits.