Premium Club Receptionist & Operations Assistant

David Lloyd Leisure Ltd.; Cambridge; Remote; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Wagestream App

Benefits Suite

Job summary

David Lloyd Leisure Ltd. in Cambridge is seeking a part-time Receptionist to welcome members and manage queries and bookings both in person and by phone. You will contribute to a premium experience while keeping the reception area clean and presented to brand standards.

The role suits a team player with strong communication and collaboration skills who thrives in a fast-paced environment and is passionate about customer service.

Qualifications

• A passion for delivering excellent customer service.
• Strong teamwork and collaboration skills.
• Good communication and problem-solving abilities.

Responsibilities

• Greet members and guests warmly at the reception.
• Handle queries and bookings face to face and over the phone, directing them as needed.
• Keep the reception area clean, tidy, and aligned with brand standards.

Skills

Customer service

Team player

Communication

Job description

David Lloyd Leisure Ltd. in Cambridge is seeking a part-time Receptionist to welcome members and manage queries and bookings both in person and by phone. You will contribute to a premium experience while keeping the reception area clean and presented to brand standards.

The role suits a team player with strong communication and collaboration skills who thrives in a fast-paced environment and is passionate about customer service.