Premium Retail Security Officer | High-End Store

GuardPass Limited; Greater London; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Full uniform supplied

Paid Holidays

Pension Plan

On going training

Access to health & Wellbeing

Job summary

Impact Services is seeking a High End Retail Security Officer to maintain a safe and secure environment at the Oxford Circus store. You will be the first point of contact, delivering a friendly, welcoming experience while protecting people and property.

Applicants should hold a valid SIA licence, be flexible and punctual, with excellent communication and customer service skills. The role offers 40–48 hours per week on 8–11 hour shifts, with full uniform, paid holidays, a pension plan and ongoing

Qualifications

• A valid SIA licence - Door Supervisor or Security Guarding.
• Right to work in the UK.
• First Aid and Fire Marshal training - (preferable)
• Flexible, committed and punctual
• Excellent concentration skills
• Excellent communication skills
• Customer service experience
• Ambitious personality and willing to grow with the business

Responsibilities

• Protect the store, employees and customers from theft or vandalism.
• Monitor security systems and patrol the store.
• Ensure a safe and welcoming environment for customers.
• Handle customer service tasks and assist with inquiries or directions.
• Ensure a professional appearance.
• Ensure processes are followed for visitors to the building.
• Deal with complaints and offer fast resolutions, escalating where necessary.
• Build professional relationships with occupiers and guests for a pleasant experience

Skills

Excellent communication

Customer service

Attention to detail

Calm under pressure

Job description

Impact Services is seeking a High End Retail Security Officer to maintain a safe and secure environment at the Oxford Circus store. You will be the first point of contact, delivering a friendly, welcoming experience while protecting people and property.

Applicants should hold a valid SIA licence, be flexible and punctual, with excellent communication and customer service skills. The role offers 40–48 hours per week on 8–11 hour shifts, with full uniform, paid holidays, a pension plan and ongoing