Retail Security Officer

GuardPass Limited; Greater London; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Full uniform supplied

Paid Holidays

Pension Plan

On going training

Access to health & Wellbeing

Job summary

Impact Services is seeking a High End Retail Security Officer to maintain a safe and secure environment at the Oxford Circus store. You will be the first point of contact, delivering a friendly, welcoming experience while protecting people and property.

Applicants should hold a valid SIA licence, be flexible and punctual, with excellent communication and customer service skills. The role offers 40–48 hours per week on 8–11 hour shifts, with full uniform, paid holidays, a pension plan and ongoing

Qualifications

• A valid SIA licence - Door Supervisor or Security Guarding.
• Right to work in the UK.
• First Aid and Fire Marshal training - (preferable)
• Flexible, committed and punctual
• Excellent concentration skills
• Excellent communication skills
• Customer service experience
• Ambitious personality and willing to grow with the business

Responsibilities

• Protect the store, employees and customers from theft or vandalism.
• Monitor security systems and patrol the store.
• Ensure a safe and welcoming environment for customers.
• Handle customer service tasks and assist with inquiries or directions.
• Ensure a professional appearance.
• Ensure processes are followed for visitors to the building.
• Deal with complaints and offer fast resolutions, escalating where necessary.
• Build professional relationships with occupiers and guests for a pleasant experience

Skills

Excellent communication

Customer service

Attention to detail

Calm under pressure

Job description

Position: Security Officer (High end Retail)

Location: - Oxford Circus - W1C

Pay Rate: £13.50

Hours: 40-48 hours per week - 8 to 11 hour shifts

Benefits -

• Full uniform supplied
• Paid Holidays
• Pension Plan
• On going training
• Access to health & Wellbeing

Impact Services offers an industry leading security provider with a national presence. Due to ongoing and continued success, we currently have an exciting opportunity for an ambitious High End Retail Security Officer in the Oxford Circus area, you should have good communication skills, look smart and have experience within the security industry.

Impact Services is an industry leader, we succeed because we employ hard working, honest and reliable people who provide service excellence and wish to progress them self along with the business.

Job Purpose

The purpose is to develop and maintain a safe and secure environment for employees, visitors, and property.

Job Overview

A High End Retail Security Officer will be responsible for ensuring that personnel and guests have a positive first impression of the venue. As the first point of contact, you will be expected to be friendly and welcoming when guests/staff arrive or leave.

Main Duties and Responsibilities

• Protect the store, employees and customer from theft or vandalism
• monitor security systems and patrol the store
• ensure a safe and welcoming environment for customers
• handle customer services task and assist with any inquiries or directions
• Ensure a professional appearance
• Ensure processes are strictly followed for any visitors to the building
• Deal with complaints and offer fast resolutions escalating where necessary
• Build professional relationships with occupiers and guests ensuring all have a pleasant experience

Requirements

• A valid SIA licence - Door Supervisor or Security Guarding
• Right to work in the UK
• First Aid and Fire Marshal training - (preferable)
• Flexible, committed and punctual
• Excellent concentration skills
• Excellent communication skills
• Keen attention to detail
• Ability to remain calm and deal with emergency situations
• Customer Service experience
• An ambitious personality and willing to grow with the business

Equal Opportunity Employer:Impact Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.