Elite Retail Security Officer - Customer Focused & Safe Store

Mitie Cleaning & Hygiene Services; Oxford; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and life insurance

Job summary

Mitie Cleaning & Hygiene Services in Oxford is seeking a Retail Security Officer for Sainsbury's to provide a highly visible security presence and exceptional customer service. The role focuses on creating a safe, welcoming environment for customers and colleagues while reducing anti-social behaviour in-store.

Qualified candidates will have a 5-year checkable history and duties include engaging with the public, assisting with queries, and supporting crime-reduction initiatives.

Qualifications

• 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Create a safe environment, free from crime and the fear of crime for customers and colleagues.
• Manage anti-social behaviour and build relationships with those who cause it.
• Engage with the public with a welcoming presence.
• Assist the public with queries in a friendly, polite manner and demonstrate excellent customer service.
• Support Police and crime partnerships to reduce crime in-store.
• Wear Body Worn CCTV to support crime reduction and safety.

Skills

Customer service

Public interaction

Security awareness

Job description

Mitie Cleaning & Hygiene Services in Oxford is seeking a Retail Security Officer for Sainsbury's to provide a highly visible security presence and exceptional customer service. The role focuses on creating a safe, welcoming environment for customers and colleagues while reducing anti-social behaviour in-store.

Qualified candidates will have a 5-year checkable history and duties include engaging with the public, assisting with queries, and supporting crime-reduction initiatives.