Premium Optical Retail Assistant: Frames & Bonuses

Vision Express (UK) Limited; Belfast City District; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Frames discount

33 days holiday

Family & friends discounts

Eye tests free

Wellbeing support

OneSight Foundation

Job summary

Vision Express is hiring a Retail Optical Assistant to deliver confident personalised customer service and advice on premium eyewear. You’ll learn to adjust frames, assist with fittings, and perform minor repairs while supporting pre-screening eye tests using advanced optical tech.

Join a growing med-tech business backed by EssilorLuxottica, with a focus on customer experience and career development across 590+ stores.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Digital tools

Strong communicator

Tools

Optical technology

Job description

Vision Express is hiring a Retail Optical Assistant to deliver confident personalised customer service and advice on premium eyewear. You’ll learn to adjust frames, assist with fittings, and perform minor repairs while supporting pre-screening eye tests using advanced optical tech.

Join a growing med-tech business backed by EssilorLuxottica, with a focus on customer experience and career development across 590+ stores.