Premium In-Store Experience Specialist

ON RUNNING; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

ON RUNNING Store Advisor in London is the brand ambassador delivering premium in-store experiences. You will master the Cloud CX Premium service model, ensuring every guest feels welcomed and cared for.

Reporting to the Store Leader, you bring 1+ years in retail or customer-facing roles, a growth mindset, reliability, and strong communication to drive brand loyalty through meticulous presentation.

Qualifications

• 1+ years of experience in retail, hospitality, or customer-facing environments.
• Growth mindset with ability to learn new products and processes.
• Reliable with a track record of performance and SOP adherence.
• Strong communication and team-first mindset.
• Meticulous with high attention to personal presentation.
• Willingness to work night shifts, weekends and some holidays.

Skills

Retail experience

Growth mindset

Reliability

Communication skills

Team player

Attention to detail

Job description

ON RUNNING Store Advisor in London is the brand ambassador delivering premium in-store experiences. You will master the Cloud CX Premium service model, ensuring every guest feels welcomed and cared for.

Reporting to the Store Leader, you bring 1+ years in retail or customer-facing roles, a growth mindset, reliability, and strong communication to drive brand loyalty through meticulous presentation.