Premium In-Store Experience Advisor

ON RUNNING; Greater London; On-site; GBP 21,000 - 25,000; Full time

Job summary

ON RUNNING is seeking a Store Advisor to deliver a premium, individualized fan experience in-store and embody our Cloud CX philosophy. Reporting to the Store Leader, you will help sustain premium service standards that drive brand loyalty and ignite movement.

With 1+ years in retail or customer service, you should be able to work weekends, evenings and holidays, and communicate effectively to resolve fans' needs.

Qualifications

• 1+ years of experience in retail or customer service.
• Strong service orientation and ability to engage fans.
• Excellent communication and feedback to improve store processes.
• Organizational skills and attention to detail.
• Ability to work weekends, evenings and holidays.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Weekend/evening availability

Job description

ON RUNNING is seeking a Store Advisor to deliver a premium, individualized fan experience in-store and embody our Cloud CX philosophy. Reporting to the Store Leader, you will help sustain premium service standards that drive brand loyalty and ignite movement.

With 1+ years in retail or customer service, you should be able to work weekends, evenings and holidays, and communicate effectively to resolve fans' needs.