Premium Eyewear Retail Associate — Optical Care & Tech

Vision Express; Edgware; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Frames and sunglasses allowance

33 days holiday

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is seeking a Retail Optical Assistant to join our UK stores. You’ll deliver confident personalised customer service and product advice, helping customers choose eyewear and lenses while using digital tools for fittings.

You'll learn to adjust frames, assist with fittings, and support pre-screening eye tests with the latest optical technology. This role offers 33 days holiday and employee wellbeing support, plus opportunities to contribute to global vision initiatives.

Qualifications

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Responsibilities

• Deliver personalised customer service and product advice.
• Assist with fittings and minor repairs.
• Support pre-screening eye tests with optical technology.
• Maintain store operations and admin tasks.

Skills

Customer service

Eyewear knowledge

Communication skills

Digital tools

Job description

Vision Express is seeking a Retail Optical Assistant to join our UK stores. You’ll deliver confident personalised customer service and product advice, helping customers choose eyewear and lenses while using digital tools for fittings.

You'll learn to adjust frames, assist with fittings, and support pre-screening eye tests with the latest optical technology. This role offers 33 days holiday and employee wellbeing support, plus opportunities to contribute to global vision initiatives.