Premium Eyewear Advisor & Optical Tech Specialist

Vision Express; Dover; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Lenses bonus package

Job summary

Vision Express in the United Kingdom is hiring a Retail Optical Assistant to deliver confident customer service, offer product advice, and support fittings and minor repairs using the latest optical technology.

You’ll join a growing med-tech eye care team backed by EssilorLuxottica, with 590 stores and a strong focus on development. Enjoy a competitive benefits package including frames allowance, generous holiday, discounts, and wellbeing support.

Qualifications

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Team player

Digital tools

Job description

Vision Express in the United Kingdom is hiring a Retail Optical Assistant to deliver confident customer service, offer product advice, and support fittings and minor repairs using the latest optical technology.

You’ll join a growing med-tech eye care team backed by EssilorLuxottica, with 590 stores and a strong focus on development. Enjoy a competitive benefits package including frames allowance, generous holiday, discounts, and wellbeing support.