Eyewear Advisor & Optical Tech Specialist

Vision Express; Glasgow; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Discounts for family and friends

Free eye tests

Employee wellbeing support

OneSight Foundation volunteering

Job summary

Vision Express is seeking a Retail Optical Assistant to join our expanding UK store network. In this role you will deliver personalised customer service, offer product advice, and help customers choose frames and lenses.

You'll learn to adjust frames, assist with fittings and minor repairs, and support pre-screening eye tests using the latest optical technology, contributing to a smooth and friendly shopping experience.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Job description

Vision Express is seeking a Retail Optical Assistant to join our expanding UK store network. In this role you will deliver personalised customer service, offer product advice, and help customers choose frames and lenses.

You'll learn to adjust frames, assist with fittings and minor repairs, and support pre-screening eye tests using the latest optical technology, contributing to a smooth and friendly shopping experience.