Premium Eyewear Advisor & Optical Tech Specialist

Vision Express; Enfield; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Frame allowance

33 days holiday

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver personalised product advice and exceptional customer service. You will assist with fittings, minor repairs, and support pre-screening eye tests using the latest optical tech.

The role offers a competitive base salary with monthly bonuses, plus frame allowances, generous holiday with buy/sell options, and discounts for family and friends, plus wellbeing support and charitable engagement through OneSight

Qualifications

• Confidently engage with customers and recommend products.
• Strong communication to understand customer needs.
• Team player with a positive can-do attitude.
• Comfortable using digital tools and store tech.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Digital tools

Strong communicator

Tools

POS system

Job description

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver personalised product advice and exceptional customer service. You will assist with fittings, minor repairs, and support pre-screening eye tests using the latest optical tech.

The role offers a competitive base salary with monthly bonuses, plus frame allowances, generous holiday with buy/sell options, and discounts for family and friends, plus wellbeing support and charitable engagement through OneSight