Optical Retail Assistant — Growth, Bonuses & Tech

Vision Express; High Wycombe; Hybrid; GBP 21,000 - 31,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement

Discounts & eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver personalised customer service and advise on eyewear, while supporting fittings and minor repairs using the latest optical tech.

You will assist with pre-screening eye tests, handle admin tasks, and help run a smooth store. The role includes a frame allowance, generous holiday, staff discounts, wellbeing support, and OneSight Foundation involvement.

Qualifications

• Delivery of confident personalised customer service and product advice.
• Ability to adjust frames, assist with fittings and minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin and support tasks.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Communication

Team player

Digital tools

Job description

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver personalised customer service and advise on eyewear, while supporting fittings and minor repairs using the latest optical tech.

You will assist with pre-screening eye tests, handle admin tasks, and help run a smooth store. The role includes a frame allowance, generous holiday, staff discounts, wellbeing support, and OneSight Foundation involvement.