Premium Eyewear Advisor & Frame Fitting Expert

Vision Express; Broadstairs; Hybrid; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Staff discounts

Job summary

Vision Express is seeking a Retail Optical Assistant to join our UK stores. You will deliver confident customer service, advise on eyewear, assist with fittings, and support pre-screening eye tests using the latest optical tech.

As part of a global eyecare group, you’ll enjoy benefits including frames allowance, 33 days holiday, discounts, wellbeing support, and opportunities to contribute to global vision initiatives through OneSight Foundation, with potential monthly bonuses for high

Qualifications

• Experience in customer service or retail is preferred.
• Interest in eyewear fashion and technology helps.
• Strong communication and listening skills are essential.

Responsibilities

• Deliver personalised customer service and product advice.
• Assist with fittings, frame adjustments, and minor repairs.
• Support pre-screening eye tests using optical technology.
• Maintain store operations and administrative tasks.

Skills

Customer service

Eyewear product knowledge

Digital tools

Communication

Tools

Point-of-sale systems

Job description

Vision Express is seeking a Retail Optical Assistant to join our UK stores. You will deliver confident customer service, advise on eyewear, assist with fittings, and support pre-screening eye tests using the latest optical tech.

As part of a global eyecare group, you’ll enjoy benefits including frames allowance, 33 days holiday, discounts, wellbeing support, and opportunities to contribute to global vision initiatives through OneSight Foundation, with potential monthly bonuses for high