Premium Events & Restaurant Operations Manager

Compass Group PLC; Tottenham; On-site; GBP 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

23 days annual leave + bank holidays

Life Assurance

Meals on duty

Pension scheme

Employee Assistance Programme

Job summary

Levy UK & Ireland, part of Compass Group, is seeking an Event Operations Manager to lead premium restaurant operations on match and event days and to plan and deliver Conference & Events on non-match days. You will coordinate labour, menus, service styles, timings and P&Ls, while working with planning, culinary and People teams to ensure seamless delivery and exceptional guest experiences.

You will champion a guest-focused culture, maintain high hospitality standards, and drive profitability

Qualifications

• Previous experience in premium restaurants or luxury hotel F&B operations.
• Strong leadership and team management skills.
• Experience with Conferences & Events (C&E).
• Excellent guest service mindset and problem solving.

Responsibilities

• Lead the delivery of premium restaurant operations across match and event days.
• Manage designated premium areas, ensuring teams are briefed and service standards are maintained.
• Work with culinary and hospitality teams to deliver excellent food, service and guest experiences.
• Monitor live service, resolve issues and manage staffing, guest flow and timings.
• Complete operational systems, including RTS, POS, Ubeya and P&L management.
• Support menu development, create SOPs and ensure allergies and dietary requirements are prioritised.
• Lead the operational delivery of Conferences & Events, including meetings, launches, banquets and celebrations.
• Coordinate labour, menus, service styles, timings and P&Ls to deliver successful events.
• Work closely with planning, culinary and People teams to ensure seamless delivery.
• Manage events from planning through to delivery and post-event review.
• Build strong client relationships and drive innovation across the events offering.

Skills

Leadership

Team management

Guest focus

Health & safety

Budgeting & P&L

HR compliance

Event planning

C&E experience

Tools

RTS

POS

Ubeya

P&L management

Job description

Levy UK & Ireland, part of Compass Group, is seeking an Event Operations Manager to lead premium restaurant operations on match and event days and to plan and deliver Conference & Events on non-match days. You will coordinate labour, menus, service styles, timings and P&Ls, while working with planning, culinary and People teams to ensure seamless delivery and exceptional guest experiences.

You will champion a guest-focused culture, maintain high hospitality standards, and drive profitability