Premium Care Home Administrator — Impactful Operations

Hamberley Care Homes; Dorking; On-site; GBP 34,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Pension

Team culture

Training and development

Employee wellbeing

Discounts

Free parking

Refer a Friend bonus

Job summary

Hamberley Care Homes is seeking a Business Administrator at Dorking Manor, a luxury care home providing residential, dementia, and nursing care for older people. You will be at the heart of day-to-day operations, supporting the Home Manager and ensuring efficient administrative systems and processes.

We offer a competitive salary with a performance bonus linked to quality ratings, a workplace pension, and a strong team culture focused on kindness and professional pride.

Qualifications

• Experience in an administrative role within a care home setting or similar environment.
• Excellent written and verbal communication skills.
• Friendly and approachable demeanor with a commitment to customer service.
• Understanding of care home regulations is desirable.
• Empathy and desire to make a difference to residents' lives.
• Ability to multi-task and work under pressure in a fast-paced environment.

Responsibilities

• Undertaking all administrative duties to ensure smooth care home operations.
• Maintain HR/Recruitment tasks and financial activities of the care home.
• Assist with preparation of reports and compliance documentation.
• Monitor budgets, process invoices, and manage financial records.
• Handle inquiries from residents, families, and external stakeholders with professionalism.
• Maintain accurate resident and staff records in compliance with regulations.

Skills

Administrative skills

Customer service

Communication skills

Organisational skills

Empathy

Tools

Microsoft Office

Job description

Hamberley Care Homes is seeking a Business Administrator at Dorking Manor, a luxury care home providing residential, dementia, and nursing care for older people. You will be at the heart of day-to-day operations, supporting the Home Manager and ensuring efficient administrative systems and processes.

We offer a competitive salary with a performance bonus linked to quality ratings, a workplace pension, and a strong team culture focused on kindness and professional pride.