Business Administrator

Hamberley Care Management Limited; Dorking; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Holiday entitlement 4 weeks + BH

Bonus scheme based on quality ratings

Workplace pension

Supportive working environment

Training & career development

Employee Assistance Programme

Retail discounts

On-site parking

Referral bonus (£750)

Job summary

Hamberley Care Management Limited in the United Kingdom is seeking a proactive Business Administrator to support the daily operations of the care home. You will work closely with the Home Manager to ensure efficient administrative systems and compliant processes.

In this role you will handle HR/recruitment tasks, assist with financial activities, report preparation, and respond to residents and families with professionalism and empathy.

Qualifications

• Previous demonstrable experience in an administrative role within a care home or similar setting.
• Excellent written and verbal communication skills.
• Friendly, approachable demeanor with a commitment to customer service.
• Understanding of care home regulations and requirements desirable.
• Empathy and a genuine desire to improve residents' lives.
• Ability to multi-task, work under pressure and take initiative in a fast-paced environment.

Responsibilities

• Undertake all administrative duties to ensure the smooth running of the care home.
• Support the Home Manager by maintaining effective administration, including HR/recruitment tasks and financial activities.
• Assist with preparation of reports and compliance documentation.
• Monitor budgets, process invoices, and manage financial records.
• Handle inquiries from residents, families, and external stakeholders with professionalism and empathy.
• Maintain accurate resident and staff records in line with regulations.

Skills

Communication skills

Customer service orientation

Empathy

Multi-tasking

Initiative

Job description

As a Business Administrator, you will be at the heart of the care home day‑to‑day operations, working closely with the Home Manager to provide comprehensive administrative support and ensure the effective operation of administrative systems and processes.

With Hamberley, our residents deserve something 'Extra Special, Every Day'. Every member of our team goes above and beyond to help older people enjoy full and happy lives.

Responsibilities

• Undertake all administrative duties required to ensure the smooth running of the care home.
• Support the Home Manager by maintaining effective administration, including HR/recruitment tasks and financial activities.
• Assist with the preparation of reports and compliance documentation.
• Monitor budgets, process invoices, and manage financial records.
• Handle inquiries from residents, families, and external stakeholders with professionalism and empathy.
• Maintain accurate and up-to-date resident and staff records in compliance with relevant regulations.

Qualifications

• Previous demonstrable experience working in an administrative role within a care home setting or similar environment.
• Excellent written and verbal communication skills.
• A friendly and approachable demeanor with a commitment to providing excellent customer service.
• Understanding of care home regulations and requirements is desirable.
• Empathy and a desire to make a difference to the lives of our residents.
• Ability to multi‑task, work under pressure, and take initiative in a fast‑paced environment.

Benefits

• Competitive salary.
• 4 weeks holiday plus Bank Holidays.
• Quality‑linked bonus scheme tied to CQC/CI quality rating.
• Workplace pension.
• Collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything.
• Excellent training and career development opportunities.
• Employee Assistance Programme, occupational health and wellbeing support services.
• Wide range of retail discounts and savings.
• Free on‑site parking.
• Referral bonus up to £750 per successful referral.

Applications may close earlier than the advertised closing date if we receive sufficient interest.