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Hamberley Care Homes; Patchway; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

4 weeks holiday

Bonus scheme

Pension

Career development

Employee Assistance

Discounts

Free parking

Refer a Friend

Job summary

Hamberley Care Homes is seeking a Business Administrator at Lovell Place in Patchway. You will support the Home Manager with day-to-day administrative duties and ensure smooth running of the home’s systems and processes, working closely with the team to deliver high-quality care.

We offer a competitive salary, 4 weeks’ holiday plus Bank Holidays, a quality-linked bonus, a Workplace Pension, excellent training and career development, and staff wellbeing support, including free on-site parking and

Qualifications

• Previous demonstrable experience in an administrative role within a care home.
• Excellent written and verbal communication skills.
• Friendly, approachable demeanor and commitment to customer service.
• Understanding of care home regulations is desirable.
• Empathy and desire to improve residents' lives.
• Ability to multi-task and work under pressure in a fast-paced environment.

Responsibilities

• Undertaking all administrative duties required to ensure the smooth running of the Care Home.
• Support the Home Manager with administration, HR/Recruitment tasks and financial activities of the Care Home
• Assisting with the preparation of reports and compliance documentation
• Monitoring budgets, processing invoices, and managing financial records
• Handling inquiries from residents, families, and external stakeholders with professionalism and empathy.
• Maintaining accurate and up-to-date resident and staff records in compliance with relevant regulations.

Skills

Administrative experience

Customer service

Communication skills

Regulatory awareness

Empathy

Multitasking

Job description

Business Administrator

Company: Hamberley Care Homes

Salary: £32,764.78 to £32,764.78 a year

Hours: Full-time

Location: Patchway, BS34 5AU

Job type: Permanent

Posting date: 27 Aug 2026

Closing date: 25 Sept 2026

Summary

Be all you can be with Hamberley. At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're recruiting for a Business Administrator (Care Home Administrator) to help us achieve our goals.

Joining us at Lovell Place, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.

As a Business Administrator, you'll be at the heart of the care home day-to-day operations, including working closely with the Home Manager, providing comprehensive administrative support to the Home Manager and ensuring the effective operation of administrative systems and processes.

Benefits

• A competitive salary and benefits package


• 4 weeks holiday plus Bank Holidays


• Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.


• Workplace pension for your future security


• A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do


• Excellent training and career development opportunities


• Employee Assistance Programme, occupational health and wellbeing support services


• Everyday saving perks - Access to a wide range of retail discounts and savings


• Free on-site parking


• Rewarding connections - Refer a Friend bonus — earn up to £750 per successful referral because great people know great people.

What you'll be doing

• Undertaking all administrative duties required to ensure the smooth running of the Care Home.


• Supports the Home Manager by maintaining effective administration, including HR/Recruitment tasks and financial activities of the Care Home


• Assisting with the preparation of reports and compliance documentation


• Monitoring budgets, processing invoices, and managing financial records


• Handling inquiries from residents, families, and external stakeholders with professionalism and empathy.


• Maintaining accurate and up-to-date resident and staff records in compliance with relevant regulations.

About You

• Previous demonstrable experience working in an administrative role within a care home setting or similar environment


• Excellent written and verbal communication skills


• A friendly and approachable demeanor with a commitment to providing excellent customer service.


• Understanding of care home regulations and requirements is desirable.


• Empathy and a desire to make a difference to the lives of our residents


• Ability to multi-task, work under pressure and on own initiative in a fast-paced environment

About Lovell Place Care Home

Lovell Place is a luxurious care home in Patchway, Bristol, part of the award‑winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on‑site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5‑star hotel.

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.

Be part of something special. Be part of Hamberley.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.