Premium Car Service Advisor: Customer Experience & Upsell

Jago Consultants; Waterford; In loco; GBP 25.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Descrizione del lavoro

Prestige Car Dealership in the United Kingdom is seeking a Service Advisor to join their friendly team. You will welcome customers, book vehicles into the technical workshop and liaise with technicians to keep customers informed on progress and delivery times.

The role rewards strong customer service, confident upselling and building long-term relationships, with a focus on high CSI results and seamless after-sales support.

Competenze

• Excellent customer service and rapport building.
• Confident communication with customers and colleagues.
• Ability to work to deadlines and targets.
• Full driving license.

Mansioni

• Greet customers in a friendly and courteous manner.
• Book vehicles into the technical workshop.
• Liaise with workshop to track progress and ensure timely delivery.
• Provide exceptional customer service and update customers during service.
• Upsell where appropriate and maintain product knowledge.

Conoscenze

Customer service

Communication

Teamwork

Upselling

Meeting deadlines

Descrizione del lavoro

Prestige Car Dealership in the United Kingdom is seeking a Service Advisor to join their friendly team. You will welcome customers, book vehicles into the technical workshop and liaise with technicians to keep customers informed on progress and delivery times.

The role rewards strong customer service, confident upselling and building long-term relationships, with a focus on high CSI results and seamless after-sales support.