Premium Car Service Advisor | £40k OTE + Bonus

Listers Group; Droitwich Spa; Vor Ort; GBP 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits

Zusammenfassung

Listers Group's Land Rover dealership in Droitwich seeks a Service Advisor to deliver outstanding customer service in a busy environment. You will welcome customers, book vehicles for maintenance, and liaise with the workshop to schedule work and manage timelines.

You will update customers on progress, discuss additional work, and collaborate with Workshop, Parts and Sales to ensure timely handover. A professional, well-presented candidate with strong administrative skills and the ability to hit

Qualifikationen

• Experience in customer service, target-driven to deliver satisfaction.
• Knowledge of dealer management systems advantageous.
• Well-presented with ability to build rapport with customers.

Aufgaben

• Book customer vehicles in for maintenance and/or repairs.
• Liaise with the Workshop to schedule workload.
• Meet customers on arrival and provide seamless service.
• Update customers on progress and authorise additional work.
• Coordinate with Workshop, Parts and Sales to ensure timely completion.

Kenntnisse

Customer service

Communication skills

Organization

Administrative skills

Tools

Dealer Management System

Jobbeschreibung

Listers Group's Land Rover dealership in Droitwich seeks a Service Advisor to deliver outstanding customer service in a busy environment. You will welcome customers, book vehicles for maintenance, and liaise with the workshop to schedule work and manage timelines.

You will update customers on progress, discuss additional work, and collaborate with Workshop, Parts and Sales to ensure timely handover. A professional, well-presented candidate with strong administrative skills and the ability to hit